We booked a self drive safari with 2 friends to Namibia, onto to Botswana and finishing at Victoria Falls, Zimbabwe, in October 2019, for travel in May 2020. Unfortunately, Covid lockdowns intervened in our plans and our trip had to be postponed, firstly to 2021, and then to 2022. Even more sadly, our trip in May 2022 ended up being cancelled as one of our group took ill just before our trip, and we all had no choice but to cancel.
Although we were unable to travel and therefore can’t review the actual safari and accommodation, I still wanted to comment on the booking experience. Phil dealt with our booking, and from beginning to end, nothing was too much trouble for him. His detailed knowledge and experience of the area is exceptional. I lost count of the number of times he made subtle changes to our accommodation, at our request, due to our preferences, and later, because of the timetable changes, and complications arising from the need to take account of Covid restrictions. This was always done very swiftly, efficiently and professionally.
We had previously been on another self drive safari in Namibia, arranged by a much larger travel company. While this was also an excellent experience, the knowledge of the travel representative making that booking was in no way comparable to that of Phil. We were all absolutely confident that if we had been able to take this trip, it would have been one of the best experiences of our lives, and I have no hesitation in thoroughly recommending Drive Botswana.